PART TIME (3 days) – Call Centre Customer Service Sales Exec

An exciting role for an ambitious, enthusiastic customer service / sales executive to cover a 12 month maternity contract, starting ASAP.

The role is 15 hours over THREE days only

Working for a global data storage organisation, who has a great work / office environment! A multi-cultural environment that prides itself on supporting and training all staff to excel and grow.

If you are an ambitious individual, keen to work in an international work environment, then this may well be an ideal position for you. You will speak confidently over the telephone and enjoy both sales and account management experience with new and existing clients. You will be familiar with CRM systems (databases) and happy to work towards KPI’s / targets

If you have excellent customer service and outbound calling experience, you are an Italian speaker who also speaks French and /or Spanish in addition to English please apply!

The Role:

* Sales and engagement calls to new, existing and prospective members
* Meeting and exceeding all personal sales and engagement targets set
* Provide a high calibre of sales and customer service assistance, handling both inbound and outbound telephone calls and email support
* Ensure that all queries are dealt with within agreed response times to a high quality standard and provide support to other members of the team.
* Liaising with other departments internally to support project work where necessary
* The creation of relevant email communications required to engage target suppliers
* Feedback to customer project restraints etc. at regular intervals as set out in project plan

Requirements (ideally but not essential):

Confident in IT Systems in particular, proficient in all Microsoft Office packages and experience using CRM systems

* Experience working in different Internet browsers
* Professional, with efficient telephone manner
* Problem-solve thinking
* A diplomatic nature (patient but assertive)
* Proactive and enthusiastic individual who is comfortable with working in a small business environment where flexibility is required
* A good eye for detail (analytical), methodological and tenacious
* Multitasking with strong communication skills
* Great team player – have the ability to cooperate and work effectively with individuals in all departments at all levels

It is Wells Tobias’ policy, as a matter of courtesy, to respond to all applications within three working days. However because of the volume of applications, we are sometimes unable to respond to individual candidates. If we have not contacted you within three working days your application has been unsuccessful and your details have not been retained. Please apply for any other position that you may see in the future. Thank you.

It is Wells Tobias Recruitment Solutions’ policy, as a matter of courtesy, to respond to all applications within three working days. However because of the volume of applications, we are sometimes unable to respond to individual applicants. If we have not contacted you within three working days your application has been unsuccessful and your details have not been retained. Please apply for any other position that you may see in the future. Thank you

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