A Desktop Engineer is now required to join a leading IT Services and Solutions organisation. Working in their planned services team the successful candidate will have strong customer service skills as you will be part of a team providing first class technical IT support to their customers.
The successful candidate will demonstrate a total commitment to IT and the ambition to develop personally. You will also have the drive to self-study and learn new technologies in your own time, and will be offered training and support from the company and their internal trainer.
The role is to support the organising, planning and installation of IT hardware which will involve visiting customer sites and setting-up or configuring existing hardware.
Desktop Engineer Key Responsibilities
– Experience of desktop installations
– Working within a customer facing environment
– Ability to investigate, diagnose and troubleshoot installation related issues
– Knowledge of Microsoft operating systems, and installation of drivers
– Follow processes and manage paperwork
– Manage the provision and installation of the services required to deliver the solution to our customers
– Maintain a technical skill set to meet changing technologies within our customer base and general IT practices
The Desktop Engineer will be joining a forward thinking organisation that will allow you to grow and develop with the business.
Desirable skills:
Ability to be work as part of team
Investigative skills and desire to problem solve
Excellent communication skills (both verbal and written)
Experience within a field support environment
Passion for emerging technologies and self-development
The successful Desktop Engineer can expect the following:
Attractive salary package, dependent on experience
25 days’ holiday plus 8 bank holidays
Company car
Mobile phone
Laptop
Private healthcare
Company pension scheme
Childcare voucher scheme
Free on-site parking
Development opportunities
Hours: 38 Hours 15 minutes per week (Monday to Friday)
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