Team Manager

Team Manager



Jardine Lloyd Thompson Group plc (JLT) is one of the world’s leading providers of insurance, reinsurance and employee benefits related advice, brokerage and associated services. Our client proposition is built upon our deep specialist knowledge, client advocacy, tailored advice and service excellence. Together, we place our clients first, champion independent thinking and expect to be judged on the results we deliver. JLT has offices in 40 territories with more than 10600 employees supported by the JLT International Network enabling us to offer risk management and employee benefit solutions in 135 countries.

Role Summary:

To proactively manage a team of staff engaged in a variety of tasks related to the administration of Final Salary and Defined Contribution Schemes to deliver contracted levels of service and reporting within agreed costs.

The Team Manager role is pivotal in providing an effective and consistent service to clients. As the ‘engine room’ of our business it is vitally important that a Team Manager can maintain:

* A clear understanding of client profitability and expected service
* An effective and well trained group of Senior Administrators and Administrators
* A buoyant and healthy level of team morale to deliver service in a customer focussed and conscientious manner and ensuring customers are treated fairly at all times.

Key responsibilities:

* Deliver work within specified timescales agreed in the service contract or with the Senior Manager as appropriate.
* To ensure the team complies with internal procedures, all aspects of pensions legislation and adhere to service and quality standards.
* Manage and distribute work to the team and ensure the accurate and efficient throughput of work and dealing with issues that impact team performance.
* Liaison with other Team Managers onshore and offshore as needed to ensure service issues are managed and resolved.
* Liaison with the Senior Manager regarding resourcing and client expectations for all schemes managed by the team.
* Day to day Client contact on service matters.
* Responsible for the effective development and training of all team members to fulfil both JLT’s needs and the employee’s potential (relating to the administration of pension schemes).
* Collation and reporting of Management Information to the Service Manager as required.
* Ensure timely production of Administration reports for clients and deal with queries arising with the client either by phone or occasionally face to face.
* Record complaints as they are received and ensure that the Complaint database is updated and maintained. Investigate any complaint raised and where needed undertake a root cause analysis of the issues and take corrective action.
* Encourage ideas and suggestions for improving working methods considering client and member experience, where appropriate implement and document changes under the guidance of the Service Manager.
* Manage training needs and priorities alongside that of client work so that training is provided where needed and appropriate, whether ‘on the job’ or formal.
* Ensure the maintenance of all required documentation and procedures to allow effective and successful internal auditing.
* Conduct formal staff appraisals and document these within the timescales.
* Undertake monthly 1:1’s with all team members to be held to listen to team member’s concerns/comments but also to:
* Provide feedback on quality and quantitative measures
* Review and update Personal Develop Plans
* Review Competency on processes and scheme knowledge
* Undertake performance management with individuals as required
* Assist with Client Audits as required.
* Manage and participate in projects as required from the business and/or clients from time to time.

Skills Required:

Strong working knowledge and experience of pensions administration and pensions legislation and Regulation

Basic PMI qualifications as a minimum and ideally working towards APMI

Computer literate and strong on Microsoft Office suite esp. Word, Excel and PowerPoint

Additional Details:

As you would expect from a company like Jardine Lloyd Thompson, we offer highly attractive reward packages. We are aware of how integral our employees are to our progress, so we ensure that everyone shares in that success. Whilst this varies from company to company within Jardine Lloyd Thompson in the UK, typical benefits can include:

* Employee share schemes
* Flexible Benefit Scheme (called Choices)
* Generous holiday entitlement
* Pension Plan
* Private healthcare scheme

JLT aims to be an equal opportunities employer and we would like to encourage applications from all the community, irrespective of race, religion, gender, disability, age or sexual orientation


Team Leader

Team Leader Wanted for our Children’s Service in Oswestry!
£10.10 per hour, £62.50 per Sleep In, pension scheme, childcare vouchers, retail vouchers, flexible working patterns
Superb progression opportunities, on-going training
You will hold a QCF or NVQ Level 3 qualification in the Children & Young People’s Workforce

Do you believe that some of your best traits are compassion, empathy and friendliness? Would you say that you’re the type of person who likes to make people smile? Would you like to work in a job that adds real value to peoples lives and at the same time offers you an actual career and job security? If this is how you see yourself, and these are the type things you’re looking for, then maybe this could be the right job opportunity for someone just like you.

At CareTech, we pride ourselves on our friendly, innovative, person-centred, empowering and positive values that we reflect as a company. We are seeking candidates who share the same passion for the values as we do, offering a career where you can develop these attributes further. Does this sound like you? Would you love the opportunity to make a real difference to our Young Peoples lives? Then we need your support!

Offering a superior service for Young People with complex emotional and behavioural difficulties, a warm welcome awaits you at one of our well known CareTech services. Due to expansion at a well established home at Oswestry, we are seeking a caring, compassionate and committed Team Leader to provide the support that allows our amazing Young People to lead ordinary lives. Whilst the role of a Team Leader offers variety, superb progression opportunities and training, it takes a courageous and committed individual to really succeed at the role. You will have previous experience of being a Support Worker within a childrens Residential setting, hold either an NVQ or QCF Level 3 in Children and Young People (or equivalent), along with a positive attitude, friendly persona and a caring nature.

We have over 250 Services as far North as Inverness and as far South as Kent, and all areas in between. Our Young People have varied likes and interests, whether this be music, cooking, art or sports; sometimes they need support and this is where you come in to help them live fulfilling and independent lives.

Why CareTech?

We provide a full induction programme to Care Certificate Standards
We provide superb FREE training to achieve qualifications in Social Care
We have a proven progression path most of our Registered Managers started as Support Workers with us
We offer competitive rates of pay, along with an impressive benefits package including an employee assistance helpline, flexible additional holiday purchase scheme, childcare vouchers, special retail discount vouchers, stakeholder pension scheme
We offer apprenticeships to those with less experience looking to get into the sector

Due to the nature of the role, we will pay for you to complete an enhanced Disclosure & Barring Service (DBS) check, prior to starting with us. Under the Equality Act 2010, some posts may have a minimum age requirement, based on the age of the oldest child within the service you are applying for. CareTech is an equal opportunities employer and will invite disabled applicants to contact us to identify any additional support that they may require throughout the recruitment process.

Due to the volume of applications, if you do not receive an invitation to interview within 14 working days, then consider your application unsuccessful on this occasion; we do, however have other services you may be suitable for in surrounding areas for the roles below: Support Workers, Team Leaders, Deputy Managers, Registered Managers

Benefits: £62.50 Sleep In, Training, benefits

Care Team Leader- Richmond

An exciting opportunity for a Team leader to work with an outstanding charity that provides sheltered housing and care homes for the elderly. They currently have over 550 houses and 80 residential care homes across the UK, you ll be working for an outstanding organisation that thrives on providing first class care. So if you an experienced carer (with a minimum of 6 month experience) who has had some supervisory experience and medication then this could be an ideal role for you to progress to.

This is permanent full time job, working in the charitys 29 bed home in Kew. You will be passionate about providing excellent care and be of a patient nature. You will ideally have a NVQ 2 in care and have excellent communication skills. You will have good PC skills and can effectively manage a small team

Key Responsibilities
Administration of medication
Dealing with care plans
Accompanying the GP on doctors weekly rounds
Assisting with social functions and get residents to be actively involved
General staff supervision and one to ones
Participate and supervise in the delivery of outstanding care

Benefits include
Excellent training
29 days holiday
Contributory pension scheme
Opportunity for career progression
Overtime available

Benefits: 29 days holiday.Excellant training

Warehouse Team Leader

Job Title: Warehouse Team Leader
Location: Bristol
Reporting to: Warehouse Manager
Do you want to work for an award winning, successful Company?
Then look no further – Culina Group, Motor Transport Award winner 2014 is now recruiting.
Culina Group a well established leader in the logistics market is recruiting for a Warehouse Team Leader on a permanent basis at our Bristol depot.
The role holder will be responsible for but not limited to the following:
– Manage and motivate the shift team in order to ensure that productivity and service KPIs are achieved or exceeded
– Manage Goods Inwards area and Loading bays to ensure that receipts are made quickly and without damaging goods so that stock is available to satisfy orders
– Develop and train all team members so that their contributions to the warehouse can be maximised and succession plan
– Carry out disciplinary/ grievance interviews and investigations in line with Company procedure
– Support the Shift Manager in any ad hoc duties within the Warehouse function
– Over see the cross docking process
– Ensure that the work place is clean and tidy at all times
– Carry out daily shift briefs to their teams and ensure that their teams are kept up to date with all relevant information to enable them to carry out their work.
– Ensure that all areas of the warehouse comply with the companies Health, Safety and Welfare policies.
– Monitor and control the work environment to ensure that it is operating to its optimum efficiency.
– Ensure that the shifts performance is in line with the work load and Key Performance Indicators.
– Ensure that the available resources are utilised to there full potential at all times.
Competence Requirements:
– Attention to detail/accuracy.
– Computer Literte in Microsoft Excel, Word, Outlook.
– Ability to work as part of a team or as standalone.
– Conscientious and reliable.
– Flexible attitude.
– Strong communication skills.
– The ability to work efficiently and accurately under pressure.
– Effectively prioritise work load in order to meet set deadlines.
– Have a good working knowledge within a Warehouse and Logistics operation.
– Be proactive and able to make decisions
Shifts: 4 on 4 off rotating, 7am – 7pm, 7pm -7am

Team Leader – Children’s services £10.10ph


About the Role

We are seeking experienced Team Leaders to join our welcoming new team at Hidelow, our brand new specialist Childrens Service on the Herefordshire / Worcestershire border.

The service is easily commutable from Bromyard, Leominster, Worcester, Hereford, Malvern and surrounding areas.

We provide Young People aged between 818 years with practical, therapeutic and emotional care and support, enabling them to lead as ordinary lives as they can achieve.

You will need to be flexible as you are required to work shifts, including bank holidays, weekends and sleep ins for full time positions we work on a 2 days on, 4 days off basis. You will also possess a QCF / NVQ Level 3 qualification in Children & Young Peoples Workforce in order to hit the ground running.

If your best traits are positivity, friendliness and innovation then this job is for you!

Benefits of being a CareTech Employee

* We provide a full induction programme to Care Certificate Standards
* We provide FREE training to achieve qualifications in Social Care
* Career progression path within the company
* Competitive rates of pay
* Employee Assistance Helpline
* Flexible Additional Holiday Purchase Scheme
* Retail discount vouchers
* We offer Apprenticeships to those with less experience looking to join the Care Sector
* Various shift patterns available to suit your lifestyle
* DBS check paid by CareTech prior to starting with us

Main Duties and Responsibilities

* To follow the placement plan of each Young Person, supporting them through daily routines and providing the appropriate care and support required
* To assist in the day-to-day running of the home, ensuring a high level of safety and homeliness
* To encourage and support Young People in expressing their views, assisting them to develop appropriate behaviour through the use of encouragement, praise and rewards
* To follow therapeutic plans and strategies, attending daily education with the Young Person
* Operating within CareTechs policies and procedures to ensure that we provide a positive living experience for all Young People
* To maintain effective communication and liaison with Young People, their families and others whilst respecting appropriate confidentiality
* To support Young People with the preparation of meals, activities, cleaning and social events
* To maintain accurate notes and records as and when required
* To work as part of a team to provide high quality care
* To promote equal opportunities for all Young People

The Successful Candidate for the role will have

* Possess an NVQ / QCF Level 3 in Children & Young Peoples Workforce
* Experience in supporting Young People with complex behaviours, or worked within a similar environment
* The ability to keep calm under pressure
* Confidence to work alone and as part of a team
* Excellent leadership and communication skills
* The desire and commitment to achieve high standards of safeguarding

About CareTech

CareTech Community Services established in 1993 has 250 services with continuous growth with new developments/services.

CareTech Community Services is a national provider of support for people with complex and challenging behaviours associated with autism, learning disabilities, mental health illness and neurological conditions. We support people to live as independently as possible within their own homes and also in residential care.

We are committed to providing the highest levels of care to our residents, and to enable us to do this we need caring and dedicated professionals to deliver first class care.

All applicants will be subject to satisfactory references and all employees are checked against the Disclosure & Barring Service (DBS). Under the Equality Act 2010, some posts may have a minimum age requirement, based on the age of the oldest child in the service you are applying for. CareTech is an equal opportunities employer and will invite disabled applicants to contact us to identify any additional support that they may require throughout the recruitment process

Benefits: training, penison

Food Production Team Leader

Gi Group are currently recruiting on behalf of a rapidly expanding food production company based in Doncaster. We have an exciting opportunity for an experienced Production Team Leader to join the team.

We are looking for a dynamic, passionate, forward thinking individual whose positive influence and creative thinking can help drive the business forward.

To fit in with our culture and values, you should:

* Be an inspirational leader who can lead by example and motivate a team to work to the very best of their ability.
* Continuously look for ways to improve your own performance and that of your team.
* Be a strong communicator.
* Demonstrate a “can-do” attitude and inspire those around you..

Role responsibilities:-

* Ensure that team meets and exceeds productivity targets.
* Ensure that the staff are motivated, promote a sense of urgency, whilst at the same time ensurin that they are carry out duties to expected standard.
* Dealing with any staff issues such as attendance or under performance.
* Identify training needs.
* Ensure that company policies are adhered to.

The hours of work will be 2pm – 10pm Monday to Friday. Occasionally weekends and bank holidays may need to be worked due to seasonal requirements. Excellent career development opportunities will be available to the right candidate

Team Manager

Kilkern are currently recruiting for a Team Manager to be based in the Wembley area, London. This is a permanent role with long term career opportunities for the successful candidate.

The successful candidate will;
– Responsible for the delivery of Civils / Fibre splicing works undertaken in the public highway and customer premises in accordance with current legislation, client standard operating procedures and company health and safety policies
– Ensure all civils and cabling works are undertaken in compliance with all current client processes and procedures / NRSWA quality standards and specification.
– Organisation and completion of works to timescale and deadlines.
– Demonstrate strong knowledge and focus on health and safety
– Ensure that team audits are carried out.
Amongst other duties.

We would be looking for a candidate that is able to;
– Use computers and hand held devices in order to carry our daily works.
– Experience in a similar operational or engineering environment within the telecommunications industry.
– Proven record of operational delivery in a commercially focused business environment, including experience in effective budget management and timely delivery of customer requirements.
– Be able to communicate effectively, professionally and technically with internal and external clients.
– The successful candidate will hold a full UK driving license and have a minimum 2 years proven driving experience, they will also be able to prove confident skills in the area of street works and have industry recognised qualification to the following standard: o NRSWA (Supervisor level) o CSCS
Post Specific Skills, Experience Qualifications, Person Specification

This is a permanent position with excellent career prospects for a driven and motivated candidate. We are offering a generous salary with other benefits included.

Kilkern are one of the UKs leading labour hire and recruitment companies for the Infrastructure and Civil Engineering sector. With separate divisions covering Water, Rail and Tunnelling

Benefits: Depending on experience